CKL Lawyers collect personal information from our clients to provide the legal services we provide. All information received in connection with a client matter is subject to strict duties of confidentiality.
What are the types of information we collect
Personal information and sensitive information as those terms are defined by the National Privacy Principles.
How we collect personal information & how it is used and disclosed
At the start of a matter we will need to obtain details from you such as your name, address, telephone, email and other contact details. We will also usually require contact details of other parties to the matter.
We collect Personal information by taking your instructions, from others with your consent or from other persons.
CKL Lawyers will not use or disclose your personal information for a purpose (the secondary purpose) other than the primary purpose of collection unless certain strict matters apply as set out in the National Privacy Principles.
CKL Lawyers may use your personal information to contact you to inform you of our other services that may be of assistance to you, promotions, and significant changes to the company. We will not sell your personal information to any third party for their marketing purposes unless you consent to this.
If you do not wish to receive such material from us please do not hesitate to contact us on (03) 9500 1722 or by mail to P.O. Box 2393 Caulfield Junction VIC 3161 and tell us.
The security of your personal information
We take all reasonable steps to ensure your personal and confidential information is kept secure from unauthorised access, disclosure, misuse or modification. This is done by securing your information in our files, security on computers and using passwords to access information, our offices being locked when no one is in the office, we have offsite alarm monitoring, and we shred other documents no longer in use. We archive finished matters and will destroy files that are 7 years old unless they contain original important documents, in which case they will be held in Deeds or returned to you.
Your current information and updating
If you are aware of any personal information that we hold needs updating please tell us.
What happens if you don’t provide personal information
Although it is your right not to provide personal information, if you do not provide your personal information to us upon request, we may not be able to provide you with the relevant legal services.
You may contact us in writing to P.O. Box 2393 Caulfield Junction VIC 3161 or at [email protected] and request to access your personal information that we hold about you. In some rare cases there may be some administration costs incurred to recover your information that we will charge you for. There may also be instances where we do not believe it is reasonable to access the information – we will tell you if that is the case.
Changes to policies